Effective date: March 31, 2023
By accessing or using the Website, Platform or Query Hunter Products, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Website or use the Platform / Query Hunter Products.
1. Information We Collect
1.1 Personal Information: We may collect personal information, such as your name, email address, contact information, and any other information you voluntarily provide to us when you interact with the Website, Platform or Query Hunter Products.
1.2 Usage Data: We automatically collect certain information about your interactions with the Website, Platform or Query Hunter Products. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. At our discretion we may also use software to collect visual data on your interactions with the website or the platform.
2. Use of Information
2.1 We may use the personal information we collect to:
a. Provide and improve our services, including the Website, Platform or Query Hunter Products;
b. Communicate with you regarding our services, updates, and support;
c. Respond to your inquiries and fulfil your requests;
d. Customise and personalise your experience with the Website, Platform or Query Hunter Products;
e. Analyse usage data to improve our services and understand trends;
f. Protect the security and integrity of our Website, Platform or Query Hunter Products;
g. Comply with legal obligations or enforce our terms and conditions.
2.2 Combining Information: We may combine personal information collected from the Website, Platform and Query Hunter Products with other information we obtain from third-party sources or that you provide to us for the purposes stated above.
3. Sharing of Information
3.1 We may share your personal information with:
a. Trusted third-party service providers who assist us in operating our business and providing our services. These service providers are bound by confidentiality agreements and are prohibited from using your personal information for any other purpose.
b. Law enforcement agencies, government authorities, or legal advisors in response to a legal request, court order, or applicable law.
c. Third parties with your consent or at your direction.
4. Cookies and Tracking Technologies:
4.2 Tracking Technologies: We use non-cookie tracking technologies to collect platform and website usage data.
5. Data Security
5.1 We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. Please contact us directly if you wish to obtain further information on the security measures we take to protect your data in our platform
6. Data Retention
7. Children's Privacy
7.1 The Website, Platform and Query Hunter Products are not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us, and we will take steps to delete such information promptly.
9. Contact Us